Privacy Policy

1. Who We Are

Aurea Development Group ("we", "us", "our") operates this website at aurearresidences.com (the "Site"). We are committed to protecting your personal data and handling it with the care and discretion you would expect.

For privacy-related enquiries, contact us at privacy@aurearresidences.com.

2. What Data We Collect

We may collect the following categories of personal data:

• Contact information — name, email address, phone number, when submitted via enquiry or viewing request forms.
• Usage data — pages visited, time on site, browser type, device type, and IP address, collected automatically via analytics tools.
• Cookie data — identifiers stored in your browser as described in Section 5 below.
• Communication records — any correspondence you send us, including enquiry details and preferences.

3. How We Use Your Data

We use your personal data to:

• Respond to enquiries and schedule viewings
• Keep you informed of availability, pricing, and development updates (where you have consented)
• Improve the Site and our marketing through anonymised analytics
• Comply with legal and regulatory obligations

We will never sell your personal data to third parties.

4. Legal Basis for Processing

We process your data on the following legal bases:

• Consent — where you have opted in to marketing communications or cookie use.
• Legitimate interests — to respond to enquiries and improve our services, where this does not override your rights.
• Legal obligation — where required by applicable law.

5. Cookies

This Site uses cookies — small text files stored in your browser — to improve your experience and analyse how the Site is used. The types of cookies we use include:

• Essential cookies — required for the Site to function correctly. These cannot be disabled.
• Analytics cookies — help us understand how visitors interact with the Site (e.g. Google Analytics). Data is aggregated and anonymised where possible.
• Marketing cookies — used to deliver relevant content and measure the effectiveness of campaigns, only where you have consented.

You can manage cookie preferences through your browser settings. Withdrawing consent for non-essential cookies will not affect your ability to browse the Site.

6. Data Sharing

We may share your data with trusted third parties who support the operation of this Site and our sales process, including:

• CRM and email marketing platforms (e.g. HubSpot, Mailchimp)
• Analytics providers (e.g. Google Analytics)
• Sales agents and representatives acting on our behalf

All third parties are contractually required to handle your data securely and only for the purposes we specify.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Policy, or as required by law. Enquiry data is typically retained for up to 3 years after your last interaction with us. You may request deletion at any time (see Section 9).

8. International Transfers

Some of our third-party service providers operate outside your country of residence. Where personal data is transferred internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing
• Withdraw consent at any time (without affecting prior processing)
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at privacy@aurearresidences.com.

10. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be noted with a revised "Last updated" date at the top of this page. Continued use of the Site after changes constitutes acceptance of the revised Policy.

12. Contact

For any questions about this Privacy Policy or how we handle your data, please contact us at privacy@aurearresidences.com.